Although the root system is not as good as those trees grown for planting out directly into the garden (which are more expensive) it is well worth the effort to care for your tree because we think (particularly with the smaller trees) you still stand a decent chance of being able to plant out in the garden after Christmas (success cannot be guaranteed). The trick is, as with all rooted Christmas Trees, to keep them in the house for as short a time as possible, away from radiators & open fires & to keep them moist by watering regularly.

If you do decide to plant out ensure its at least 5 meters from the house and 3 meters away from your driveway. Although slow growing, Silver fir do grow to large trees so its important to bear in mind when planting out.

The pots supplied are intended to keep some soil around the roots of the trees that have been trimmed to get them into the pot. We recommend you re-pot the tree into a larger pot, a half barrel or other suitable containers to help to stabilise the tree whilst in your home. Please unpack your tree outside where possible.

Christmas Tree Size

Our Christmas trees are graded for height and marked up well in advance of cutting or digging. Your tree will be within the size range you ordered, if you want a guaranteed minimum then you are always best to order the next size up. It is always possible to reduce the size by cutting down at the base of the tree if it’s too big. Historically, we have measured our trees from the cut or the top of the pot/rootball to the middle of the leader (this is the centre branch where your star or fairy would go) so customers would have to factor this in plus the height of their adornment. Further, rootballed trees do not include the height of the rootball.

Following feedback from customers, despite the historic ‘trade’ way of measuring trees, we now measure full height to make it easier to determine the correct height of tree needed to fit in your desired room. All that needs to be allowed for now is the top adornment and the height of the stand the tree is put in and naturally that’s up to you to decide & add on. Depending on your stand you may need to remove some of the lowest branches to allow it to fit in the holder.

Cut/Potted Christmas Trees

Dependent on size, trees are supplied potted/rooted or cut. To ensure freshness, cut trees will have their rootball cut off as close to the dispatch date or be fresh cut directly out of the ground. Once received, it’s a good idea to keep it in a water holding stand. Our potted trees are not 'pot grown', they are dug from the field with a small rootball and placed into a non-decorative pot, as this helps the tree to remain fresher for longer over the festive period. It may be possible to plant it out after Christmas but there are no guarantees. Your Christmas tree should be kept away from radiators or any other direct source of heat, such as an open fire. Keep your potted tree well watered. The pots supplied with trees are plain black plastic pots and are not intended for decorative purposes, you should put them into a water tight pot or re-poting before watering. We recommend you remove your tree from the packaging outside. Please note that the height of the tree is including the pot and the main leader branch.

Some trees may be toxic. Please check if this tree is suitable for use in a pet environment

Should you want a tree that’s guaranteed to grow, consider buying a fully root balled or pot grown tree direct from our garden centre website. 

Christmas Tree Delivery

Our Christmas Tree delivery is £19.99 per tree. We deliver from Tuesday to Friday only. Non-Christmas items requiring a pallet delivery may incur additional costs due to pallet height restrictions, if this is the case we will contact you prior to dispatch.

We always recommend someone be available to accept a delivery, however, our couriers will leave consignments in a safe place or with a neighbour. If you requested specific leave-safe delivery instructions, the courier will make every effort to accommodate this, and this is at your own risk. You can provide specific delivery instructions in the ‘Additional Information’ box during checkout. Orders will be dispatched with our couriers using a 'Next Day Service'. We are unable to provide specific delivery times, deliveries are made between 8am and 6pm. If you do not receive your order within 2 working days please let us know as soon as possible.

We make every effort to dispatch your Christmas Tree orders on the date you specify, however, there are certain times when factors outside of our control mean that this isn't always possible. We are unable to accept liability for any losses incurred whatsoever financial or otherwise as a result of your delivery not being made on the date specified.

Christmas Tree Returns

Cut and potted Christmas trees are considered perishable goods and as such are exempt from return. All Christmas trees are exempt from our 12 month guarantee. This does not affect your statutory rights.